Terms and Conditions

Use of Our Website

• Use it only for lawful purposes
• Do not engage in activities that may disrupt or damage our site or systems
• Avoid any attempt to access restricted areas or interfere with our operations

Service Bookings

• All service bookings depend on availability
• You must provide accurate, complete details when scheduling a service
• We reserve the right to decline or cancel bookings at our discretion

Pricing & Payments

• All prices are listed in Australian Dollars (AUD) and include applicable taxes
• Prices may change without prior notice
• Payment is required at the time of booking or as otherwise agreed
• Failure to pay on time may result in cancellation and additional charges

Cancellations & Rescheduling

• Cancellations must be made at least 24 hours before your appointment
• Late cancellations or no-shows may incur a fee
• We may reschedule bookings due to factors like weather, staff availability, or unforeseen events

Limitation of Liability

While we aim to provide exceptional service, we are not responsible for any direct or indirect damages related to the use of our services or website. Where legally allowed, our liability is limited to the amount paid for the specific service in question.

Intellectual Property

All content on our website—including text, graphics, branding, and layout—is the intellectual property of Karls Couch Cleaning Near Me and protected by copyright laws. You may not copy, reuse, or distribute our content without written permission.

User-Generated Content

• If you submit a review, testimonial, or any content via our website or social media: You grant us permission to use, share, or publish that content
• You agree not to post anything illegal, offensive, or in violation of others' rights

Privacy

Your personal information is handled under our Privacy Policy, which explains how we collect, use, and protect your data.

Marketing Communications

By providing your contact details, you agree that we may reach out via email, SMS, or phone with service updates and promotional offers. You can opt out of marketing messages at any time.

Governing Law

These Terms are governed by the laws of Australia. Any disputes will be handled in the appropriate courts.

Changes to These Terms

We may update these Terms at any time. All changes will be posted here, along with the updated effective date. Your continued use of our website or services indicates your acceptance of any changes.